Services & Solutions
Echelon Solution Delivery process is designed to deliver rapid results during our solution implementations.
Our methodology combines the breadth of support required for managing business and technology change with the flexibility that delivers maximum benefit to the customer.
Our innovative, leading edge tools and methodology are continually adapting to the changing needs of our customers. The Solution Delivery Model is a comprehensive methodology used for value proposition definition, development, implementation, and evolution of our services solutions. This methodology incorporates key concepts and principles of business process reengineering, organizational alignment, organizational change management, and technology development.
Our Solution Delivery methodology integrates people, process and technology while ensuring that each supports the business strategy. The methodology is divided into the five main phases of Satellite Projects :
- Design Phase : Solution Definition
- Acceptance Phase : Configuration and Customisation
- Implementation Phase
- Initial Operational Phase : Operations and Training
- Support Phase : Handover and Ongoing Support